Who we are
Our website address is: https://vimmedicine.com/
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, date of birth, address, and other information you provide when scheduling appointments or communicating with us.
Health Information: Medical history, treatment information, and other health-related data necessary for providing healthcare services. This information is protected under HIPAA and handled in accordance with our Notice of Privacy Practices.
Communications Data: Records of your communications with us, including phone calls, emails, and text messages.
Technical Information: IP address, browser type, device information, and usage data when you visit our website.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our healthcare services
- Schedule and manage appointments
- Send appointment reminders and service updates via SMS, email, or phone
- Respond to your inquiries and provide customer support
- Comply with legal obligations and protect our legal rights
- Improve our website and user experience
SMS Communications
When you provide your mobile phone number and consent to receive SMS communications:
- You will receive appointment reminders and service updates
- Message frequency varies (approximately 1–5 messages per week)
- Standard message and data rates may apply
- You may opt out at any time by replying "STOP"
- You may request help by replying "HELP"
- Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes
- SMS originator opt-in data and consent information will not be shared with any third parties
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., appointment scheduling platforms, communication tools), provided they agree to keep this information confidential.
Legal Requirements: When required by law, legal process, or governmental request, or to protect our rights, property, or safety.
Healthcare Partners: With your consent or as necessary to coordinate your care with other healthcare providers.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt out of SMS communications by replying "STOP"
- Withdraw consent for certain uses of your information
- Request a copy of the information we hold about you
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
SMS Terms & Conditions
Product Description: By providing your mobile phone number, you consent to receive SMS messages from VIM Medicine related to appointment reminders and service updates.
Message Frequency: Message frequency may vary. You may receive approximately 1–5 messages per week.
Message and Data Rates: Standard message and data rates may apply.
Opting Out: Reply "STOP" to opt out of future messages. A confirmation will be sent, and no further messages will be sent after that.
Help and Support: Reply "HELP" to any message for assistance, or contact us at (617) 402-3087 or care@vimmedicine.com.
Privacy: Your phone number will be handled in accordance with our Privacy Policy.
Carrier Disclaimer: VIM Medicine and our messaging service providers are not liable for delayed or undelivered messages.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
VIM Medicine
Phone: (617) 402-3087
Email: care@vimmedicine.com
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